Fleettrack Device Support & Activation

Welcome to Fleettrack Support. From device activation to advanced troubleshooting, our team ensures a seamless and reliable tracking experience.

🔌 Device Setup & Maintenance

You have questions, we have answers.

You can install it easily with the help of a local mechanic, get phone support from our team, or fill the installation form for doorstep installation (installation charges applicable).

Yes, the Fleettrack GPS Tracker requires both a SIM card and an active data plan to function properly.

Fleettrack requires no maintenance, comes with a 1-year replacement warranty, and you can renew the device with an extended replacement warranty (excluding physical damage).

No, the Fleettrack device will not drain your battery during regular use. For bikes, battery drain may occur only if the vehicle is not used for more than 10 days, depending on battery health. For cars, even if the vehicle is idle for more than a month, the battery will not drain. The Fleettrack app also shows external battery voltage so you can monitor it regularly.

Yes, the Fleettrack GPS tracker supports a relay, but it is not advisable as using a relay can affect the device warranty and may cause the vehicle battery to drain faster.

🛡️ Alerts & Notifications

You have questions, we have answers.

Fleettrack supports ignition on/off, geo-fence, daily summary, overspeed, and power-cut alerts, plus safe-parking alarm or call alerts when mobile data is off (available for Pro users only).

If you’re not receiving alerts, make sure notifications are enabled in the Fleettrack app settings on your phone.

🛠 Support & Contact

You have questions, we have answers.

You can contact Fleettrack support by calling or WhatsApping us at +91 9092488444.

Fleettrack support is available Monday to Saturday from 9:00 AM to 6:00 PM, and on Sundays only for emergencies.

Yes, you can get remote help for device installation or app issues by filling out the installation form, and our team will contact you soon.

❓ Troubleshooting

You have questions, we have answers.

If you can’t see your device on the app, check that you’re logged in with the correct registered email, verify whether your subscription plan has expired, and if the issue persists, contact Fleettrack support.

Fleettrack GPS trackers provide up to <5-meter accuracy; location may be inaccurate or delayed if the vehicle is parked in a basement with no GPS signal or if the ignition wire is not properly connected.

If you change your phone or uninstall the app, simply log in again using your registered email ID; if you’ve forgotten the registered email, contact Fleettrack support with a valid bill for assistance.

You can renew your Fleettrack subscription directly through the app or by contacting our support team at +91 909248844.

You can reset your Fleettrack password by clicking “Forgot Password” on the login page; a reset link will be sent to your registered email, where you can set a new password.

💳 Subscription & Billing

You have questions, we have answers.

Fleettrack subscription plans start from ₹999 and include both SIM and software, with all prices exclusive of applicable taxes.

You can renew your Fleettrack subscription directly through the app or by contacting our support team at +91 909248844.

Yes, the Fleettrack subscription includes both app access and SIM recharge charges.

🔹 App Usage & Compatibility

You have questions, we have answers.

You can use the Fleettrack app on multiple devices at the same time.

You can download and install the Fleettrack app from the Google Play Store or Apple App Store by searching for “Fleettrack GPS.”

You can create an account by signing up with your Gmail; after verification via the link sent to your email, log in using your Gmail as the username and the password you set.

Yes, you need an active internet connection on your phone or device to view live tracking.

Still need help? We’re happy to assist—just contact us.
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