Last Updated: July 17, 2026

Welcome to Fleet Track Telematics Solutions ("Fleettrack", "we", "our", or "us"). These Terms & Conditions govern your access to and use of our website, mobile applications, products, software, and services available through https://fleettrack.in.

By accessing or using our website, purchasing our products, or using our services, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.

1. About Fleettrack

Fleettrack provides GPS tracking devices, AI dashcams, fleet management software, fuel monitoring solutions, smart farming GPS systems, Bluetooth GPS tags, automotive accessories, installation services, subscription plans, and related products and services.

2. Eligibility

You must be at least 18 years of age and legally capable of entering into a binding agreement to use our website or purchase our products and services.

If you are using our services on behalf of a company or organization, you confirm that you have the authority to bind that organization to these Terms.

3. Account Registration

Some services require you to create an account.

You agree to:

• Provide accurate and complete information.
• Keep your account credentials confidential.
• Notify us immediately of any unauthorized access or use of your account.
• Be responsible for all activities carried out through your account.

Fleettrack reserves the right to suspend or terminate accounts that contain false information or are used in violation of these Terms.

4. Orders and Payments

• All orders are subject to product availability and acceptance.
• Prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
• Applicable taxes will be charged as required by law.
• We reserve the right to cancel or refuse any order in cases of pricing errors, suspected fraud, payment failure, or product unavailability.
• Full payment must be received before an order is processed unless otherwise agreed in writing.

5. Product Information

We make every effort to ensure that product descriptions, specifications, pricing, and images are accurate.

However:

• Product images are for illustrative purposes only.
• Minor variations in colour, design, or packaging may occur.
• Specifications may change without prior notice as part of product improvements.

6. GPS Tracking Services

Fleettrack GPS tracking services depend on several factors including:

• Mobile network availability
• GPS satellite reception
• Vehicle power supply
• Device installation quality
• Environmental conditions

Location accuracy and service availability may vary depending on these factors. Fleettrack does not guarantee uninterrupted or error-free GPS tracking at all times.

7. AI Dashcam Services

AI Dashcam features such as Driver Monitoring System (DMS), Advanced Driver Assistance System (ADAS), cloud video storage, and event detection are intended to assist drivers and fleet operators.

These features do not replace safe driving practices or the driver's responsibility to operate the vehicle safely.

8. Subscription Services

Certain Fleettrack services require an active subscription.

Failure to renew a subscription may result in suspension or limited access to services, including GPS tracking, cloud storage, reports, alerts, and other connected features.

Subscription fees are generally non-refundable once activated unless otherwise required by applicable law.

9. Installation Services

Professional installation is recommended for GPS trackers, AI dashcams, fuel monitoring systems, and related products.

Fleettrack is not responsible for issues arising from:

• Improper installation
• Unauthorized modifications
• Incorrect wiring
• Installation by unqualified personnel

10. Warranty

Eligible products are covered under the applicable warranty period as specified on the product page or warranty documentation.

The warranty does not cover:

• Physical damage
• Water damage (unless specifically covered)
• Fire or accident damage
• Unauthorized repairs or modifications
• Improper installation
• Normal wear and tear
• Damage caused by misuse or negligence

Warranty claims are subject to inspection and verification by Fleettrack.

11. Returns and Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy available on the website.

Please refer to the Return & Refund Policy before requesting a return or refund.

12. Intellectual Property

All content on this website, including but not limited to:

• Logos
• Product names
• Software
• Mobile applications
• Website design
• Images
• Videos
• Graphics
• Text
• Documentation
• Source code

is the property of Fleet Track Telematics Solutions or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

13. Acceptable Use

You agree not to:

• Use our services for unlawful purposes.
• Attempt to gain unauthorized access to our systems.
• Interfere with the operation or security of our website or software.
• Reverse engineer, copy, or exploit our software or hardware.
• Upload malicious software or harmful code.
• Misuse GPS tracking data or access another user's information without authorization.

14. Limitation of Liability

To the fullest extent permitted by law, Fleettrack shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our products or services.

Fleettrack is not responsible for losses resulting from:

• Vehicle theft
• Network outages
• GPS signal interruptions
• Third-party service failures
• User negligence
• Improper installation
• Force majeure events

Our total liability shall not exceed the amount paid for the relevant product or service, except where prohibited by law.

15. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

16. Third-Party Services

Our website and services may integrate with third-party platforms including payment gateways, mapping services, analytics providers, logistics partners, and cloud infrastructure providers.

Fleettrack is not responsible for the content, availability, or practices of third-party services.

17. Changes to These Terms

Fleettrack reserves the right to update or modify these Terms & Conditions at any time.

Any changes will become effective upon publication on our website. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Erode, Tamil Nadu, India.

19. Contact Us

For questions regarding these Terms & Conditions, please contact:

Fleet Track Telematics Solutions

Email: business@fleettrack.in

Phone: +91 90924 88444

Website: https://fleettrack.in

We are committed to providing reliable products, transparent services, and responsive customer support. If you have any questions about these Terms, our team will be happy to assist you.